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Frequently Asked Questions

Borrowing materials is at the heart of WPLS services; everything we do in some way points back to our collections.

 

It is our desire, our mission, to connect our customers with books, media, entertainment, and information.

 The following are some commonly asked questions about library cards; if you have any further

questions, please contact any of the WPLS branches, and they will be happy to assist you.

 

FAQ’s:

How do I get a new library card?

I registered online for a Digital Access Card, why isn’t it working anymore?

What do I need to do to upgrade from a digital only card to a full access card?

How do I reset/change my PIN?

My library card is expired, how do I renew it?

I lost my library card, how do I get a new one?

How do I use the WPLS Calendar?

Where do I go to look for books?

How do I log in to my library account online?

How do I know if my book has arrived ?

Where can I view the charges that are on my library account?

Can I place a hold on a book online?

Can I renew a book online?

Can I see what all I have checked out online?

Can I get a book that WPLS does not have in its collection?

How do I request an Interlibrary Loan (ILL)?

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